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Facilitation Techniques – Exercises – Mindsets – Group Dynamics

Course Overview

The Professional Scrum Facilitation Skills (PSF Skills) is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances.

Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment in which each Scrum Team member’s voice can be heard. However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement.

Effective facilitation can guide the team toward their desired outcomes.

Who should attend?

This course is ideal for:

• Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success.
• Scrum Coaches, Agile Coaches, and Consultants.

This course assumes a certain level of confidence with Scrum, so is not suitable for professionals with little Scrum knowledge or experience.

Learning Experience and Format

The course is delivered either in-person or virtually via Zoom, as specified in the Location field, over one day. The classroom times run from 9 – 5PM UTC+0.

Both methods are delivered using an engaging mix of collaborative exercises, liberating structures, and group discussions – all facilitated by your trainer.

Whilst we do follow a curriculum, how it is delivered from course to course is never quite the same as another. We do this to ensure the experience is adapted to meet your needs and set you up for success!

Assessments and Certifications

All participants completing the Professional Scrum Facilitation Skills (PSF Skills) course will receive a password to attempt the PSF Skills assessment.

PSF Skills class participants who attempt the PSF Skills assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

These credentials, in the form of Credly certifications, and Scrum.Org prides itself on their rigorous assessments.