When starting work with a new client, one of the hardest things to do as a practitioner is to resist the temptation of drawing conclusions, and instead spend time observing,listening as well as understanding what is actually happening.

One of the traps that I see experienced people fall into, is that they often underestimate problems because they feel that they have seen it before. The problem with this is that individuals may rush into things and assume too quickly that they have dealt with issues before.

The result is that things are then done in a rush without much thought or attention to detail, which risks poor delivery outcomes and ineffective product development.

Why Effective Scrum Coaching Engagement Is Important

Scrum Masters can coach the leadership team on engaging in conversations within their teams by helping leaders identify areas for their growth and how to overcome obstacles and challenges. For example, a Scrum Master can coach the leadership team on how to have open, honest conversations within their teams and promote active listening and constructive feedback.

You can also help the team develop skills for asking questions and create a culture of curiosity and continuous learning. For instance, as a Scrum Master, you can leverage retrospectives to discuss challenges and celebrate achievements.

During these discussions, team members can openly discuss their challenges and concerns and develop solutions collaboratively. This encourages transparency and accountability, leading to higher levels of engagement and commitment. 

Stay Calm and Collected

Now of course since we are dealing with complex work and problems in the Scrum environment, it is essential to figure out how to approach dilemmas by looking at the context that we are in, and determining what the potential solutions may be for this environment.

Sometimes we may find that we have done or seen them before, which can make addressing the issue or task quite simple. However sometimes we may be exposed to something completely new and in these situations we need to dig deep, approach it with a fresh mindset and not roll onto any conclusions before we have done our due diligence.  

In summary, effective Scrum Coaching Engagement strives to:

🚀 Create a culture of accountability.

🚀 Promote openness and vulnerability.

🚀 Challenge established thinking.

🚀 Facilitate behavioural change.

🚀  Engage in conversations surrounding innovation and areas for improvement.  

Do you want to learn more about Scrum Coaching Engagement?  Get in touch today and let’s work together on your journey to success!  

Pragmatic Shift is a Scrum Training, Agile Consulting, and Agile Coaching consultancy that specialises in delivering Scrum.Org certified scrum courses, and helping organisations increase their business agility and product development success through agile consulting and coaching.  

We firmly believe that a shift to agile is a pragmatic shift. A natural evolution from traditional project management and product management. A proven, reliable, and resilient framework for addressing compelling problems and developing complex solutions.  

Over a decade’s worth of experience as an agile practitioner, agile consultant, agile coach, and scrum trainer informs our pragmatic approach to change. Agile dogma has no value in the context of product development or organisational change.  

Instead, we look to start where you are, work with what you have, and make meaningful interventions that align with the objectives you are trying to achieve.   Progress over perfection.  

If this sounds like a pragmatic solution to you, visit the following pages for more information.  

Scrum Training: https://pragmaticshift.com/training/  

Agile Consulting: Coming Soon!  

Agile Coaching: https://www.thescrumcoach.uk  

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